How Policy is Applied to Routes

In this example, Fred Jones and Ann Brown belong to the company domain (the ‘My Company’ address list). In addition, both users are members of the address list defined as Technical Support. With this scenario, and because routes are checked from the top of the table to the bottom, the following is true:

1. All outbound emails from within the company to external addresses will be subject to the assigned content rules defined in Route 1.
2. Even though Fred Jones is a member of the Technical Support address list, his messages will be subject to the content rules defined in route 2 because it is higher in the table than the Technical Support Route 3, which defines a To endpoint of the Technical Support address list.
3. Even though Fred Jones is a member of the My Company address list, his messages will be subject to the content rules defined in route 2 because it is higher in the table than Route 5, which defines a To endpoint of the My Company address list.
4. Even though Ann Brown is explicitly set as a recipient To endpoint in route 4, messages sent to her will be subject to content rules on route 3 because she is a member of the Technical Support address list and this is higher in the table.
5. Another user, John Doe, is a member of the Technical Support address list. His messages will be subject to content rules defined in route 3 because it is higher in the table than Route 5, which defines a To endpoint of the My Company address list.
6. Another user, Andy Morris, is not a member of the Technical Support address list. His messages will be subject to content rules assigned to route 5 because this is the best match for his email address reading down the table.