Firewall ports

You might need to open the following ports on your DMZ firewall, depending on your network configuration:

Port Protocol Direction Required for
20 FTP In/Out Backup & Restore if using an FTP server located beyond the firewall.
21 FTP In/Out Backup & Restore and Transaction Logging if using an FTP server located beyond the firewall.
21 FTPS (exp) In/Out Backup & Restore and Transaction Logging.
22 TCP In SSH access to the console.
22 SFTP Out Backup & Restore, and, server containing lexical data for import
25 TCP In Inbound SMTP
25 TCP Out Outbound SMTP. If your system uses an alternative port, open that instead.
53 UDP/TCP In/Out TRUSTmanager LiveFeed checks
53 UDP/TCP Out DNS requests, if using DNS servers beyond the firewall. Only allow outbound requests to the specified DNS servers, and responses from those servers.
80 TCP In HTTP access to the PMM interface (if you are using PMM)
80 TCP

Out

Access to Clearswift product and Operating System updates at repo.clearswift.net and rh.repo.clearswift.net
80

TCP

Out HTTP access to the Sophos, Avira, or Kaspersky Update Servers for fetching anti-virus updates and software upgrades.

Sophos update servers:

sav-update-1.clearswift.net, sav-update-2.clearswift.net, sav-update-3.clearswift.net, sav-update-4.clearswift.net, sav-update-5.clearswift.net, sav-update-6.clearswift.net

Avira update servers:

aav-update-1.clearswift.net, aav-update-2.clearswift.net, aav-update-3.clearswift.net, aav-update-4.clearswift.net, aav-update-5.clearswift.net, aav-update-6.clearswift.net, *.apc.avira.com

Kaspersky update servers:

kav-update-8-1.clearswift.net, kav-update-8-2.clearswift.net, kav-update-8-3.clearswift.net, kav-update-8-4.clearswift.net, kav-update-8-5.clearswift.net, kav-update-8-6.clearswift.net

80 TCP Out HTTP access to the Clearswift Junk Email and Malware Detection Servers
80 TCP Out HTTP access to the policy rule/engine and spam update servers
80 TCP Out Clearswift Spam Detection stats from clearswiftstat.mailshell.net
80 TCP Out Access to SpamLogic Rule/Engine updates sn12.mailshell.net, db11.spamcatcher.net, verio.mailshell.net, ruledownloads.mailshell.net, tisdk.mailshell.net
80 TCP Out HTTP access to the Gateway online help
80 TCP Out Access to the Service Availability List: services1.clearswift.net, services2.clearswift.net, services3.clearswift.net
80 TCP Out Access to the RSS Feed from www.clearswift.com
123 UDP In/Out Access to NTP services, if configured. The following servers are configured by default: 0.rhel.pool.ntp.org, 1.rhel.pool.ntp.org, 2.rhel.pool.ntp.org, 3.rhel.pool.ntp.org.
135 TCP Out User authentication using NTLM (when using PMM in Full Mode)
137 UDP Out User authentication using NTLM (when using PMM in Full Mode)
139 TCP Out User authentication using NTLM (when using PMM in Full Mode)
161 UDP Out SNMP inbound: the port used by an SNMP browser when scannning the Gateway
162 UDP Out SNMP alerts
389 TCP In/Out LDAP directory access (if you use LDAP servers beyond the firewall)
389 TCP In/Out LDAP Key Server Queries
443

TCP

In/Out HTTPS access to the Clearswift SECURE Email Gateway web interface and for communications between Peer Gateways
443 TCP Out HTTPS access to the Clearswift Update Server for TRUSTmanager statistics.
443 TCP In/Out

Kaspersky KSN lookup. (While this is using port 443, the traffic is not standard HTTP/S. Do not try to route through an SSL proxy.) The KSN lookup servers are:

ksn1.kaspersky-labs.com, ksn2.kaspersky-labs.com, ksn3.kaspersky-labs.com, ksn4.kaspersky-labs.com

443 TCP Out HTTPS access to the Clearswift Update Server for license management and handling Managed Lexical Expression Lists
443 TCP In/Out HTTPS Key Server Queries
445 TCP Out User authentication using NTLM (when using PMM in Full Mode)
514 TCP Out Access to the central SYSLOG server (log export)
636 TCP In/Out Secure LDAP/S directory access
990 FTPS In/Out Backup & Restore and Transaction Logging. Also used to connect the Gateway with your server containing lexical data for import
3268 TCP Out LDAP connection to an active directory global catalog port (if you are using LDAP servers beyond the firewall)
3269 TCP In/Out LDAP and SSL connection to an active directory global catalog port (if you are using LDAP servers beyond the firewall)
9090 TCP In/Out Connection to Red Hat Cockpit
11371 TCP In/Out HTTPS Key Server Queries
19200 UDP In/Out Broadcasting of greylisting data to Peer Gateways