Specifying Routing of Email

You can route email destined for particular email domains either to a specific mail server, or by using DNS MX records. This mechanism allows you to specify where to direct:

• Messages for your domains (incoming mail), received from the Internet.
• Messages for domains other than your own (outgoing mail), forwarded from an internal SMTP Gateway.

You can use a wildcard * when specifying a domain name, for example to specify a mail server for external delivery if you are not using DNS. See these example uses of wildcards.

To add a route for a domain

1. From the System Center Home page, click Mail Settings. The Mail Settings page appears.
2. Select General Settings to display the General Settings page. The Email Routing area contains a table listing current routing information.

3. Click New to create a new route. The Add Email Route dialog is displayed.

4. In the Add Email Route dialog, enter the following information:

   • In Domain, specify the domain for which you want to provide routing information.

   • In Route, select how you want the routing to be applied:

     • Using DNS

       Uses DNS Mail Exchange records to route traffic to the specified domain.

     • To a server

       You can use Server and Port to specify a server's fully qualified host name or IP address.

     • To an MTA Group

       Select a pre-configured MTA Group from the list of available options. MTA Groups can be used to load-balance a group of servers, or to manage what happens if one of them fails. See MTA Groups for more information.

       Predictive search is enabled on the MTA Groups drop-down. You can type an entry to autocomplete the search as you type.

   • Select a Connection Profile, which defines your TLS settings. The information box at the top of the dialog displays the status of your authentication and TLS settings.
   • You can also include any authentication settings that might be required to complete the SMTP connection.
     1. Select the Authentication type required by the server (AUTH PLAIN/LOGIN or NONE).
     2. Enter the mail server's Username and Password and then Confirm Password.

     If you have multiple routes to the same server, you must ensure that the same connection profile is selected in order for TLS to be applied. You must also ensure that the AUTH configuration is the same for all routes to the same server when using an IP address for routing.

     It is highly recommended that you enable TLS on authenticated SMTP connections.

5. Click Add to add the entry to the routing table.

6. To change the priority of an entry in the routing table, select the entry and click or as required.

7. To edit the route, select an entry from the table and click Edit.

To remove a route for a domain

1. Move the mouse pointer over the Email Routing area, select the item in the list and click Delete. A Confirm Delete dialog box is displayed stating 'Are you sure you want to delete the route?'.

2. Click Yes to remove the entry from the Email Routing table.

See also...

• About Log Levels
• About Mail Settings