Firewall Ports

You might need to open the following ports on your DMZ firewall, depending on your network configuration:

Port Protocol Direction Required for
20 TCP Out FTP over HTTP
20 FTP In/Out Backup & Restore and Transaction Log Export if you are using an FTP server located beyond the firewall.
21 SFTP In/Out Backup & Restore and Transaction Log Export if you are using an SFTP server located beyond the firewall.
22 TCP In SSH access to the Gateway
22 SFTP Out Backup & Restore, and, server containing lexical data for import
25 TCP Out Outbound SMTP. If your system uses an alternative port, open that instead.
53 UDP/TCP Out DNS requests, if using DNS servers beyond the firewall. Only allow outbound requests to the specified DNS servers, and responses from those servers.
80 TCP

Out

Access to Clearswift product and Operating System updates at repo.clearswift.net and rh.repo.clearswift.net
80

TCP

Out HTTP access to the Sophos, Avira, or Kaspersky Update Servers for fetching anti-virus updates and software upgrades.

Sophos update servers:

sav-update-1.clearswift.net, sav-update-2.clearswift.net, sav-update-3.clearswift.net, sav-update-4.clearswift.net, sav-update-5.clearswift.net, sav-update-6.clearswift.net

Avira update servers:

aav-update-1.clearswift.net, aav-update-2.clearswift.net, aav-update-3.clearswift.net, aav-update-4.clearswift.net, aav-update-5.clearswift.net, aav-update-6.clearswift.net, *.apc.avira.com

Kaspersky update servers:

kav-update-8-1.clearswift.net, kav-update-8-2.clearswift.net, kav-update-8-3.clearswift.net, kav-update-8-4.clearswift.net, kav-update-8-5.clearswift.net, kav-update-8-6.clearswift.net

80 TCP Out HTTP access to the Gateway online help
80 TCP Out Access to the Service Availability List: services1.clearswift.net, services2.clearswift.net, services3.clearswift.net
80 TCP Out Access to the RSS Feed from www.clearswift.com
80 TCP Out Access to URL Database Updates: url1.clearswift.net, url2.clearswift.net, url3.clearswift.net, url4.clearswift.net
88 TCP/UDP Out User authentication using Kerberos
123 UDP In/Out Access to NTP services, if configured. The following servers are configured by default: 0.rhel.pool.ntp.org, 1.rhel.pool.ntp.org, 2.rhel.pool.ntp.org, 3.rhel.pool.ntp.org.
135 TCP Out User authentication using NTLM
137 UDP Out User authentication using NTLM
139 TCP Out User authentication using NTLM
162 UDP Out SNMP traps
389 TCP In/Out LDAP directory access (if you use LDAP servers beyond the firewall)
443

TCP

In/Out HTTPS access to the Clearswift SECURE Web Gateway web interface and for communications between Peer Gateways
443 TCP Out HTTPS lexical data import
443 TCP Out Outbound HTTPS traffic
443 TCP In/Out

Kaspersky KSN lookup. (While this is using port 443, the traffic is not standard HTTP/S. Do not try to route through an SSL proxy.) The KSN lookup servers are:

ksn1.kaspersky-labs.com, ksn2.kaspersky-labs.com, ksn3.kaspersky-labs.com, ksn4.kaspersky-labs.com

443 TCP Out HTTPS access to the Clearswift Update Server for license management and handling Managed Lexical Expression Lists
443 TCP Out HTTPS Lexical data import
443 TCP Out General HTTPS web access
445 TCP Out User authentication using NTLM
514 TCP Out Access to the central SYSLOG server (log export)
636 TCP Out LDAP and SSL connection to a non-global catalog port (if you are using LDAP servers beyond the firewall)
636 TCP In Secure LDAP directory access
990 FTPS In/Out Backup & Restore and Transaction Logging. Also used to connect the Gateway with your server containing lexical data for import
1270 TCP In/Out SCOM server access: the port used by a SCOM server when monitoring the Gateway
1344 TCP In ICAP service
3268 TCP Out LDAP connection to an active directory global catalog port (if you are using LDAP servers beyond the firewall)
3269 TCP Out LDAP connection to an active directory global catalog port (if you are using LDAP servers beyond the firewall)
3269 TCP In/Out LDAP and SSL connection to an active directory global catalog port (if you are using LDAP servers beyond the firewall)
8444 TCP In Local HTTPS server
9000 UDP In/Out Distribution of time-based policy information to Peer Gateways