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Message Annotations

A Message Annotation defines a piece of text that Clearswift Gateway can add to the start or end of the body of an email message, if a content rule's What To Look For? conditions are met. You can use a Message Annotation, for example, to define a corporate disclaimer for outgoing messages.

You associate a Message Annotation with a content rule by adding an Annotate the Message action to the What To Do? section of the content rule.

The Message Annotation can include text in both plain and HTML formats, for adding to the plain and HTML bodies of the message.

Tell me about...

• Message Annotations and Lexical Expressions

  You can apply a message annotation as an action in a content rule which uses lexical expressions, such as Redact Text or Detect Lexical Expression. For example, you might want to add a Disclaimer to the body of a message which contains a specific set of words or phrases. If the body of the message contains the detected expression, the disclaimer will be included.

  If a message Subject contains a detected lexical expression which is not present in the body of the message, the Gateway will not be able to add the annotation to the body.

How do I...

• Create a message annotation?

  See Creating a Message Annotation.

• Modify a message annotation?

  See Modifying a Message Annotation.

• Delete a message annotation?

  See Deleting a Message Annotation.