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Viewing and managing reports

You can run a report manually, at any time, to view the current results. The Reports Center displays your report graphically and enables you to explore the results in more detail. You can also export or email the report as a PDF file, or save the data as a CSV.

How do I...

• View a Report?

  1. Navigate to the Report Center Home page.

  2. Locate the report from the list of available reports.

     If you know the name of the report, use the Search area to filter the list to match your search. Alternatively, use the or icons to filter each report category.

  3. Select the report. A description is displayed in the panel on the right.
  4. Click View (or double-click the report name). The report is displayed.
• Examine report results?

  When you view a report, the report results are displayed in a new pane in your web browser. Report data is presented in the following format:

  Summary Area

  The summary area displays the search criteria used to generate the report, including the date range selected.

  The Date Range displays the start and end dates of the selected period. For example, if you selected This Week as a date range, the explicit dates defined by the period are also displayed.

  Report Data Area

  Report data is presented graphically.

  Reports are often displayed by requests (numerical) or size. Select either the Requests or Size tab to display the data you require.

  Click the chart to change the format between bar chart, pie chart and line graph.

  Results Table

  The table displays results in rank or date order, depending on the report.

  You can explore the results by clicking entries in the results table.

  Reports might be grouped by week or month as requested. Use the Total button to view Grand Totals or Subtotals for each period.

  Why might specific information be displayed as ******?

  You can configure certain user accounts to access reports and logging information with an anonymized view. This means that personal or specific user information is hidden from view (******) for the associated account.

  A user account with an Administration Role can enable or disable Anonymized Data for a particular account, in the User Center. See Managing User Access for more information.

• Explore individual records?

  Certain report types enable you to explore individual records in much more detail.

  • Example: How do I view a Threats report and explore the results?

    1. From the Report Center Home page, select Threats in the Available Reports section.
    2. Select the Threats report from the list of available system reports. Click View. The report is displayed. The results table displays categories and statistics about the number and size of records contained in each category. Show me.

       

    3. Click the Threat category you want to explore. For example, you may want to examine the instances which were blocked specifically because of media type.

       If there are sub-categories, you can continue to click each one, until individual records are displayed.

       The report is redisplayed in a new pane in your web browser, each time you select a category or sub-category.

• Export a Report?

  You can export a report as a PDF or CSV file. You can also email a report as an attachment.

  1. Generate the report from the Report Center Home page.

  2. Click Export To and select the option you require from the drop-down menu.

     • PDF: Reproduces the report as an open PDF file.

     • CSV: Exports the report as a comma-separated values file.

     • Email: Sends the report as a PDF attachment.

       PDF files are designed to reproduce the report data concisely and efficiently. Export the report as a CSV if you want to view the full report in detail, or you want to manipulate the data.

  3. Click Go. You can then open, save or email the report (depending on the option you selected) using the dialog box displayed.
• Create a Customized Report?

  You can create a customized report (using an existing system report as a template). See Creating Customized Reports for more information.

• Modify a Report?

  To modify the date range or other parameters, select the report from the Available Reports list and click Edit.

  Only customized reports can be modified. For more information, see Modifying a Report.

• Schedule a Customized Report

  You can configure a report to run at scheduled intervals. This scheduled report can be emailed automatically to a recipient of your choice. See Scheduling a Customized Report for more information.

Tell me about...

• Summary Reporting and Detailed Reporting Data

  The Report Center provides you with the option to monitor activity on the Gateway with a number of flexible reports. In order to do this effectively, the Gateway manages Summary Data and Detailed Data separately. You can also configure the way the data is retained.

  Detailed data enables you to explore certain message data by drilling down to a detailed list. For example, in threats and Content Rules reports, you can explore the detailed information from the displayed report.

See also...

• The Report Center Home Page
• Scheduled Threat Analysis
• Configuring Report Data Settings

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