You can add trusted hosts to an allow list, and configure the spam checks you want to bypass for each entry in the list. This ensures that trusted mail (such as newsletters or bulk mail from senders added to the allow list) is not blocked. The Allow List tab on the SpamLogic Settings page displays which senders have been added to the list, and which spam checks are bypassed for each entry.
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What can I add to the allow list?
You can add Mail Servers or Email addresses to the allow list. You can specify:
Type Example IP addresses 192.168.1.125 IP address ranges 192.168.1.0-192.168.1.255 CIDR notation networks 192.168.5.0/24 Mail server hostnames hostname.company.com Email addresses user@company.com Email domains company.com Sub-domains mail.company.com Add Comments to list entries to identify them more easily. You can enter comments of up to 128 characters in length. Use wildcards (*) to specify a range of entries.Show me
Allow list entry Type Includes... 192.168.1.125 Mail Server 192.168.1.125 192.168.* Mail Server any IP address in the range 192.168.xx.xx 192.168.1.* Mail Server any IP address in the range 192.168.1.* hostname.company.com Mail Server hostname.company.com *.company.com Mail Server anyserver.company.com
fred@company.com Email fred@company.com *red@company.com Email fred@company.com
filtered@company.com
code.red@company.com
company.com Email everyone@company.com
mail.company.com Email everyone@mail.company.com *.company.com Email everyone@mail.company.com
everyone@users.company.com
everyone@company.com
* Mail Server/Email not supported. -
What happens if there is a conflict between two entries?
Example 1: I want to add *.company.com to the allow list and select spam checks for all sub-domains. However, I also want to add company.com with no spam methods selected. What happens?
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A message from mail.company.com will be added to the allow list.
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A message from company.com will not be added to the allow list.
The Example 2: I want to add IP range of ... .124 - .255 to the allow list and select certain spam checks for all IP addresses in this range. However, I also want to add range .164 - .192 with other spam methods selected. These IP address ranges have overlapping entries between .164 and .192 What happens?
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All spam checks that you select for both IP address ranges will apply to the overlapping entries.
If there are overlapping IP address ranges, the -
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Which spam checks can be bypassed?
You can configure each allowed sender to bypass a combination of any of the following spam checks:
- Junk Email: Messages will be accepted from the specified host without being subject to trust scoring. The option applies to Confirmed Junk Email and Suspected Junk Email.
- Greylisting: Messages from the specified host will not be greylisted.
- DKIM: Messages will be accepted from the specified host, even if they fail DKIMDomainKeys Identified Mail validation checks.
- SPF: Messages will be accepted from the specified host, even if they fail Sender Policy Framework (SPFSender Policy Framework) validation checks.
- DMARC: Messages will be accepted from the specified host, even if they fail Domain-based Message Authentication, Reporting & Conformance (DMARCDomain-based Message Authentication, Reporting & Conformance) verification checks.
- Spoof Detection: Messages will be accepted from the specified host, even if they are identified as being spoofed.
- Real-time IP Blocklists: Messages will be accepted from the specified host, even if they appear in an RBL.
- If Reputation Bad: Messages will be accepted from the specified host, even if TRUSTmanager returns a reputation of Bad. For more information, see TRUSTmanager Reputations.
Click the links to find out more about how each spam check normally operates .
To add an entry to the allow list:
- From the Policy Center Home page, click SpamLogic Settings. The SpamLogic Settings page appears.
- Click the Allow List tab.
- On the Task Pane, click
New. - Enter the Address of the sender, and a Comment if required. Select whether the address corresponds to a Mail Server (IP address or fully qualified hostname) or an Email (domain or address).
- Select the spam checks you want the sender to bypass.
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Click Add.
The new entry is displayed in the Allow List.
- Apply configuration
To import an allow list:
You can import a text file of allow list items. The file must contain each allow list item on a separate line. The file can be a maximum of 2 Mb in size or 100,000 valid entries.
- From the Policy Center Home page, click SpamLogic Settings. The SpamLogic Settings page appears.
- Click the Allow List tab.
- Click
Import allow list. -
In the Import SpamLogic Allow List dialog box, click Browse... and select the file containing the allow list items you want to import.
Select the Replace existing matching entries? check box to replace the existing list with the contents of your new import file. If you leave this check box clear, the -
Select the type of list you are importing: Mail Server or Email.
When importing a text file of allow list items, your file should contain either Mail Server or Email items as the Gateway does not support both types in the one import file.
- Select the spam checks you want the sender to bypass.
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Click Import.
The new entries are displayed in the Allow List.
- Apply configuration.